Enablement Operations & Systems Architect
Technical Enablement Leader and Instructional Architect with 8+ years bridging engineering, technical training, and field operations. Deeply rooted in instructional design, LX strategy, and multimedia authoring, I leverage AI as a force multiplier to architect automated learning pipelines, xAPI telemetry, and enablement systems that scale operational efficiency.
Architectural frameworks, data pipelines, and intelligent learning systems built to scale field operations.
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An automated forensic intelligence pipeline that uses generative AI to analyze tens of thousands of field service call transcripts, structured to identify operational waste and track technician performance.
A secure, multi-user web portal for a ComfyUI AI server. This internal tool provides our team with no-cost generative AI for video, images, and 3D models, with a robust job management system for concurrent users.
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An intelligent automation engine (n8n) that transforms training requests into actionable project plans. It reads attachments, generates a full needs analysis and training outline, and delivers the files to the team.
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An intelligent xAPI wrapper for PDF documents. Technical manuals transform into rich, trackable learning elements within an LMS, making static documents a source of actionable instructional intelligence.
A specialized, conversational AI agent built to act as an expert trainer. It is grounded to our official documents (via SharePoint) to ensure technical accuracy, allowing my team to scale its output and focus on strategic design.
The strategic instructional output of my technical systems. These interactive modules, technical job aids, and 3D media samples demonstrate how I translate complex engineering data into point-of-need field enablement.
I'm actively exploring new opportunities. Send me a message or connect directly below.